Jen falls for a flirtatious coffee barista and recommends her colleagues to try the place, but when Roy goes, he gets a bad cup of coffee from a "small man" barista. After getting negative feedback from Jen concerning his Web show on board games, Moss is encouraged by Douglas to wear women's trousers to boost his confidence. Jen and Roy visit the coffee shop, but Roy's presence disrupts Jen's barista and she is served bad coffee. Meanwhile, Roy places a complaint on a post-it note at the counter the small barista is working and leaves with Jen. When she tosses the coffee aside, she splashes it on a homeless woman, while the short-statured barista confronts Roy and is then hit by a van. The video of Jen and Roy's abusing soon goes viral and reveals their identity. Jen and Roy turn to Moss, who makes his pepper spray into a useful product, but it backfires in a demo. Meanwhile, Douglas participates in Secret Millionaire and tries to relate with some youths but gets in trouble after serving them alcohol and becomes a wanted fugitive. Before going into hiding in the IT department, he chooses Jen, Roy, and Moss as his successors. The credits show how Reynholm Industries is revolutionized with the former IT trio in charge.
