Norm and Tom install reinforced fiberglass columns to support the new farmer's porch. Richard meets plumbing contractor Brian Bilo and local plumbing inspector Donald "Duke" LaConte. Kevin and Tom meet building commissioner Fred Lonardo to see what goes into the rough mechanical and rough framing inspections. After Fred signs off, insulation begins. Tom shows Kevin the storm window system he's using to enclose the screen porch, and Russell Parrot shows how to heat the space. On ASK THIS OLD HOUSE, Richard helps a homeowner install a whole house ductless heating and cooling system. Kevin shares some tips on hearing protection and Tom helps a homeowner repair a sagging plaster ceiling. Then, Kevin, Roger, Richard and Tom ask, "What is it? "