Jealous that her co-worker Linda has been impressing everyone at their executive meetings, Jen pretends to be fluent in Italian so she can become Douglas's interpreter for an upcoming meeting. Moss brags about realising he can put his mobile phone in his shirt pocket for easier convenience, only to have it fall into the toilet, and tries to get an iPhone that he sees in a claw crane machine. Roy discovers that his latest girlfriend has a traumatic past, but is befuddled when he learns the details: her parents died in a fire at a sea lion show at Sea Parks. Moss helps Jen with a phone conference by installing voice-translation software on her laptop, but when the Italian businessman comes for a face-to-face visit, Jen is denied use of the laptop.