Playing by the Rules: Ethics at Work

The Bank Job

Wells Fargo liked to think of itself as America's main street banker. Nearly all are familiar with its iconic red wagon and the catchy song which celebrates it. But behind that friendly image was a secret. In an effort to boost its bottom line & its reputation on Wall Street, Wells preyed on millions of ordinary customers - fraudulently opening accounts in their names, selling them unnecessary car insurance, and charging them fees for delays which were the bank's fault - actions which recently led to a fine of one billion dollars.