Set in the offices of the fictional Reynholm Industries, the show revolves around the three staff members of its IT department: a geeky genius named Maurice Moss (Ayoade), the work-shy Roy Trenneman (O'Dowd), and Jen Barber (Parkinson), the department head/relationship manager, who knows nothing about IT. The show also focuses on the bosses of Reynholm Industries: Denholm Reynholm (Chris Morris) and later, his son Douglas (Matt Berry), as well as goth IT technician Richmond Avenal (Noel Fielding).